How Does Flipkart BuyBack Guarantee Works?

Are you the type of smartphone user who wants the latest mobile device in the market as often as possible? Unfortunately, you do not always have enough cash to get that latest handset device and so you end up waiting a little bit more. Here is a solution to your problem. The Flipkart Buyback Guarantee is here to make your budget issue a lot easier. Read on and we will tell you everything here.

What is Flipkart BuyBack Guarantee?Flipkart BuyBack Guarantee is a sort of scheme where you buy a smartphone device plus an extra policy price to avail the Buyback Guarantee. The policy enables the customer to get a fixed price buyback guarantee for the handset that he/she purchased. No matter what the market value of the same handset (lower or higher value), the already settled price will stay the same.

Clauses and Conditions:

  • To avail of Flipkart’s Buyback Guarantee, you must purchase the item from Flipkart.
  • Before completing the purchase, the customer must also avail the BuyBack Guarantee policy within the Flipkart platform. Otherwise, there is no way you can avail of the Buyback Guarantee anymore.
  • You can only use your Buyback Guarantee policy on handsets that exceeds your own smartphone discounted rate. That means if your new chosen handset costs lower than the discounted rate, the policy will not take effect or not valid.
  • The smartphone must not have a damaged screen and is currently in a working condition. Otherwise, the policy will not be allowed to take effect nor it is going to be availed.
  • Aside from the main handset, all the accessories and the box itself should be in good condition. If it is already damaged or missing one accessory, the policy will not be allowed to be used or the full value of the BuyBack guarantee will not take effect.
  • The smartphone that you are using the registered BuyBack policy should not be older than 6-8 months or depends on the duration of the BuyBack Guarantee that you availed.
  • You can always use BuyBack Guarantee for every handset you purchase. So while you claim your previous BuyBack Guarantee policy for the new smartphone, you can purchase a new BuyBack Guarantee for that new handset as well.

How to Avail and Claim

  1. Upon buying your smartphone, whether regular priced, NO Cost EMI, or discounted, the BuyBack Guarantee should also be purchased. That means you are going to pay extra to avail of this scheme.
  2. As soon as your smartphone is delivered to you, the duration of your Buyback Guarantee will start to count. So if you bought a BuyBack guarantee that is only good for six months then you must claim the BuyBack Guarantee within the six months period.
  3. If you want to claim your BuyBack Guarantee for a new smartphone of your choosing, go to that product page of that smartphone within the Flipkart app.
  4. Choose the BuyBack Guarantee Policy next to the product picture.
  5. Verify the details regarding your phone. That includes the overall condition of the handset. As mentioned above, your handset must be in good condition for the BuyBack Guarantee to take effect. Otherwise, the deal is off.
  6. Once done checking and verifying your device, place the order and complete the purchase.
  7. In the next day or so, Flipkart will send a representative to pick up your handset for verification. So the whole process will be convenient for you as Flipkart will do all the heavy lifting for the whole transaction.
  8. If the handset passed the quality check, your new smartphone will arrive at your doorstep as soon as possible.
Here is a short infographic on how to use BuyBack Guarantee on your purchase. This is as simple as it gets.

Final Thought

While all of that paperwork and marketing is sounding so good, we wonder if Flipkart lives up to its promises. Just like how it is doing with Flipkart Smartbuy. So now, we have a question for you our fellow customers. What is your experience with Flipkart BuyBack Guarantee services? Is it worth it? Is the pricing for BuyBack Guarantee fair for your old handset?
Tell us what you think and share your experiences in the comment section so that other customers would know how this new scheme works. And don’t forget to check out updates about the highly anticipated Flipkart Big Billion Sale happening later this year.